FAQ

The Milton Theatre main floor and lobby are fully accessible with the use of a short stair lift for guests located in the lobby. Please check with a host when you arrive for assistance. Our balcony level is not considered accessible. 

ADA Accessibility Statement:
The Milton Theatre is committed to providing accessibility of our building to our guests to the best of our ability. For patrons with mobility difficulties, we provide a stair lift. All staff are trained on using the stair lift to assist customers in need. Seats on the main floor of the theatre are removable to make space for a guest to remain in their wheelchair for the duration of the event. All bathrooms include an accessible stall as well as a single restroom for guests needing privacy or assistance with using the restroom. Staff are trained to be patient when working with guests with accessibility challenges and serving them to the best of their ability throughout the interaction.

Language Accessibility Statement:
The Milton Theatre is committed to providing service to our guests regardless of the language they speak. When serving guests who do not speak English, a staff member may request assistance from another staff member who speaks the same language as the customer (such as a bilingual staff member). If a bilingual staff member is not available, a staff member should use a language translating app installed on every POS station. Staff are trained to be patient when working with non-English speaking guests and serving them to the best of their ability throughout the interaction.

Equal Justice for All
In accordance with Federal law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, disability, and reprisal or retaliation for prior civil rights activity. (Not all prohibited bases apply to all programs.) Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, and American Sign Language) should contact the responsible State or local Agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form, which can be obtained online, at www.usda.gov/sites/default/files/documents/usda-programdiscrimination-complaint-form.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by: mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410; or
fax: (833) 256-1665 or (202) 690-7442;
email: program.intake@usda.gov.
This institution is an equal opportunity provider.